Central Collection Agency (CCA) representatives are available to assist taxpayers with completing city income tax forms. Assistance can be obtained either by appointment or first come-first served on specific Walk-In assistance days. See below for more details.
Wednesday, February 19, 2020. By Appointment only.
Taxpayers can call CCA at 216-857-7382 beginning Feb 1 to schedule an appointment. Times will be available throughout the day. No Walk-in service this day. An appointment allows residents to schedule a more confidential and personal time to get tax return assistance.
Friday, February 28, 2020. Walk-in assistance.
CCA reps will be available at the Riverside city office, 5200 Springfield St. from 9 am – 2 pm.
Wednesday, March 11, 2020. By Appointment only.
Taxpayers can call CCA at 216-857-7382 beginning Feb 1 to schedule an appointment. Times will be available throughout the day. No Walk-in service this day. An appointment allows residents to schedule a more confidential and personal time to get tax return assistance.
Last modified: March 13, 2020
