City Income Tax Assistance

January 2, 2020

Central Collection Agency (CCA) representatives are available to assist taxpayers with completing city income tax forms.  Assistance can be obtained either by appointment or first come-first served on specific Walk-In assistance days.  See below for more details.

Wednesday, February 19, 2020.  By Appointment only.
Taxpayers can call CCA at 216-857-7382 beginning Feb 1 to schedule an appointment.  Times will be available throughout the day.  No Walk-in service this day.  An appointment allows residents to schedule a more confidential and personal time to get tax return assistance.

Friday, February 28, 2020.  Walk-in assistance. 
CCA reps will be available at the Riverside city office, 5200 Springfield St.  from 9 am – 2 pm.

Wednesday, March 11, 2020.  By Appointment only.
Taxpayers can call CCA at 216-857-7382 beginning Feb 1 to schedule an appointment.  Times will be available throughout the day.  No Walk-in service this day.  An appointment allows residents to schedule a more confidential and personal time to get tax return assistance.

Thursday, March 19, 2020.  By Appointment only.
Taxpayers can call CCA at 216-857-7382 beginning Feb 1 to schedule an appointment.  Times will be available throughout the day.  No Walk-in service this day.  An appointment allows residents to schedule a more confidential and personal time to get tax return assistance.

Saturday, March 21, 2020.  Walk-in assistance. 
CCA reps will be available at the Riverside city office, 5200 Springfield St.  from 9 am – 2 pm.

 

Last modified: January 15, 2020

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